Shipping Policy

Shipping and Handling

Your Company Collection ships UPS Ground to all fifty United States. We do not ship to P.O. Boxes.

Standard Delivery

  • If all merchandise is in stock, UPS Ground orders should leave our warehouse within 1 to 2 business days (holidays excluded). The status of the items you ordered will be shown on your order confirmation e-mail.
  • If all merchandise is in stock, free shipping orders should leave our warehouse in approximately 2 weeks. The status of the items you ordered will be shown on your order confirmation e-mail. The free shipping orders are picked up from our warehouse by Dayton Freight approximately twice per month.
  • If all merchandise is in stock, express orders that are placed before 12:00 noon EST (Monday through Friday) will leave our warehouse that same day (holidays excluded). The status of the items you ordered will be shown on your order confirmation e-mail.
  • If all merchandise is in stock, express orders that are placed after 12:00 noon EST (Monday through Friday) will leave our warehouse the following business day (holidays excluded). The status of the items you ordered will be shown on your order confirmation e-mail.
  • Deliveries are made Monday through Friday (holidays excluded).

Out of Stock Items

  • If one or more items are on backorder, UPS orders should ship in full within 2 to 3 weeks. The status of the items you ordered will be shown on your order confirmation e-mail. If you would like to request that any in stock merchandise ship ahead of the backordered merchandise, we can accommodate your request for an additional shipping charge.
  • If one or more items are on backorder, free shipping orders should leave our warehouse in approximately 2-4 weeks. Backordered items usually arrive in our warehouse within 2 to 3 weeks and then the free shipping orders are picked up from our warehouse by Dayton Freight approximately twice per month. The status of the items you ordered will be shown on your order confirmation e-mail. If any of the merchandise on your order is in stock, we try to send the in-stock portion in the next available free shipment pick-up and then we will send the backordered merchandise separately as soon as possible.
  • Deliveries are made Monday through Friday (holidays excluded).

Express Shipping

You may indicate your expedited request during the checkout process by selecting the expedited shipping method. You may also call Customer Service at 1-800-726-3022 with your order ID number and we will be happy to assist you with your request.

  • If all merchandise is in stock, express orders that are placed before 12:00 noon EST (Monday through Friday) will leave our warehouse that same day (holidays excluded). The status of the items you ordered will be shown on your order confirmation e-mail.
  • If all merchandise is in stock, express orders that are placed after 12:00 noon EST will leave our warehouse the following business day (holidays excluded). The status of the items you ordered will be shown on your order confirmation e-mail.
  • IF ONE OR MORE ITEMS ARE ON BACKORDER AND YOU CHOOSE EXPRESS DELIVERY, WE WILL NOT BE ABLE TO FULFILL YOUR ORDER AS REQUESTED.
    • If all items are on backorder, we will change the shipping method of your order to UPS Ground, adjust your shipping charge accordingly and ship your order in full within 2 to 3 weeks. The status of the items you ordered will be shown on your order confirmation e-mail.
    • If one or more items are in stock, we will attempt to contact you via phone or e-mail to see how you would like to proceed with your order. However, it is recommended that you contact us immediately at 800-726-3022 with your preference in proceeding with your order.
  • Deliveries are made Monday through Friday (holidays excluded).

International Shipping

We only ship within the United States.

 



For further information about the items for sale on this website, please call:
Tel. 1-800-726-3022   Fax. 1-800-501-1841
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